ANALYSIS OF PROFESSIONAL BURNOUT FACTORS OF EMPLOYEES AND STUDENTS OF HIGHER EDUCATION INSTITUTIONS IN THE CONTEXT OF STAFF WELL-BEING MANAGEMENT

Abstract

The article justifies the necessity and expediency of managing personnel welfare, particularly among employees and students of higher education institu-tions. It provides a definition of personnel welfare management as a system of corporate strategy measures aimed at fostering the well-being of employees (physical health, psychological comfort, financial prosperity, social interaction), and consequently, team members, collectives, and all company employees. The research hypothesis centers on the impact of stages of professional burnout and factors of life satisfaction on personnel wellbeing, economic behavior and decision-making. The impact of stress factors, life dissatisfaction, toxic professional envi-ronments, low income levels, uncertainty and anxiety about the future, and other factors contribute to the professional burnout of employees and students in high-er education institutions. Based on surveys conducted among employees and students of higher edu-cation institutions, the impact of professional burnout factors among educators and factors of life satisfaction were identified. According to the research findings, over a third of educators show signs of professional burnout: 33.6% experience strain, 34.2% are in a resistance stage, and 32.2% are in an exhaustion stage. Re-garding life satisfaction factors, it was determined that 31.8% exhibit low (below average) levels of life engagement, 9.8% - overall life satisfaction; as well as high levels (above average) of life disappointment (11.2%), life weariness (9.3%), and concerns about the future (7.9%). Indicators of burnout among university profes-sors and students are closely correlated with life satisfaction indicators, including factors such as fatigue from life, life engagement, concerns about the future, and disappointment in life. The results of the correlation analysis did not show the influence of age on burnout and life satisfaction indicators among educators. Thus, these factors equally affect both young people and older individuals. The emphasis is placed on the necessity of fostering personnel welfare, par-ticularly in higher education institutions. A sequence for implementing a corpo-rate personnel welfare management system is proposed, the realization of which requires the implementation of organizational-management, socio-psychological, and educational-enlightenment measures.