QUALITY MANAGEMENT: A METHODOLOGY FOR SELECTING SOFTWARE TESTING TOOLS USING PROOF OF CONCEPT & BENCHMARKING

Abstract

Business, management and specialists inside the company constantly face various challenges in order to achieve the goals of the organization and have to make appropriate decisions regarding the choice of the best solution. There are different methods and manners of solving business issues, and it will be more effective to use a scientific approach combined with professionalism and practical experience. Running a business involves many aspects, among which, beyond manufacturing products and providing services, quality assurance is a priority. Quality assurance is an integral part of the company's offer, in which customers and end consumers are interested. Quality includes a set of different components that need to be fulfilled. Various tools might be helpful to select an option of the implementation technology, which assist to make the appropriate decisions. In the article, we will give a practical however somewhat abstracted example of applied the Proof of Concept (PoC) method, which comprises the Benchmarking methodology, to choose the best test framework that will become the basis of AQA, since, as is known, automation is a much more efficient solution of implementation of QA activities. The presence of automatic processes has a positive effect on the investment attractiveness and market price (capitalization) of the enterprise. Linking a practical example to relevant methodologies and terminology gives a better understanding of the essence of the method. PoC together with Benchmarking provide a universal scientific approach to solve not only the above tasks, they can also be used for other issues. The result of an idea's research is formalized in an appropriate comprehensive document, which is reviewed and discussed at a meeting organized to make a decision on the choice, can become a template for the executors in the future and be demonstrated to justify the management and other concerned parties. The application of the approach has a higher threshold of implementation at the first use, but, in the end, it will save time and money, provide the pace and improve the expertise (specialization) of the company. One of the alternative options for decision-making is a business plan, but it has its own goals and is the subject of a separate scientific work.