LOGISTICS OPERATOR: INNOVATIVE WAY OF DEVELOPMENT ON THE UKRAINIAN AND INTERNATIONAL MARKET EXPRESS DELIVERIES
Abstract
The article discloses the main aspects of the activities of domestic logistics operators based on Nova Poshta LLC. Special attention is focused on innovative tools in its activities. Several of its elements are singled out. The first is the automation of warehouses, which makes it possible to practically eliminate manual sorting with the help of computer technology and obtain a significant advantage at the expense of a larger workforce. At the same time, the characteristics of the five main innovative terminals of the studied logistics operator are presented. The second is unmanned parcels, namely the active commissioning of postal drones through a test system for the delivery of small cargo (with the prospect of increasing the weight of parcels). At the same time, the importance of borrowing the positive experience of using drones from Chinese companies and Amazon was emphasized. The third is postal machines, which allow the end consumer to receive the broadest range of goods with contactless home delivery. The advantages of post machines in the express delivery market are outlined, and the countries where this type of delivery has gained the widest distribution in recent years are presented. The expansion of the services of Nova Poshta LLC in the international express delivery market by attracting new customers is outlined. At the same time, emphasis is made in two directions. The first of them is the opening of one's branches to the international market, in particular, on the territory of Poland, the second is through the involvement of a foreign partner company. Positive results are presented in the first direction of activity in the international express delivery market with a detailed outline of the locations of branches and an indication of the price range of the cost of shipments. In the second direction, it is proposed to consider the expediency of cooperation with logistics operators who are leaders in the Polish market. A comprehensive assessment of the operators of the Polish express delivery market was conducted based on three components: consumer assessment; the company's position in the express delivery market; consumer satisfaction with the quality of express delivery services provided by the operator.
References
Двадцятий пішов: топ-20 цікавих фактів про компанію Нова пошта. URL: https://rau.ua/novyni/novini-kompanij/20-faktiv-pro-nova-poshta/ (дата звернення: 08.06.2022).
Чорнописька Н.В. Кубрак Н.Р., Чорнописький Р.С Розвиток ринку експрес-доставки в України. Логістика: Вісник Націон. ун-ту «Львівська політехніка» «Логістика». 2012. С. 310–315.
Смирнов І.Г., Косарев Т.В. Транспортна логістика. Київ, 2008. С. 224.
Романич І.Б. Якість послуг поштово-логістичної компанії та інноваційна концепція її діяльності. URL: http://www.ej.kherson.ua/journal/economic 29/2/3.pdf (дата звернення 24.11.2022).
Термінали. URL:https://novaposhta.ua/terminals (дата звернення 19.11.2022).
Дніпро. Автоматизація. Оперативність. Нова пошта відкрила термінал у Дніпрі. URL: https://logistics-ukraine.com/2022/02/04 (дата звернення 19.11.2022).
Кобилюх О.Я. Гірна О.Б. Тренди цифровізації логістики на ринку e-commerce. Socio-economic and management concepts: колективна монографія. – Іnternational Science Group. – Boston: Primedia eLaunch, 2021. C. 121–127. DOI: https://doi.org/10.46299/ISG.2021.MONO.ECON.I
Amazon почне доставляти покупки дронами Prime Air вже до кінця цього року (поки що тільки в Каліфорнії). URL: https://itc.ua/ua/novini/amazon-pochne-dostavlyati-pokupki-dronami-prime-air-vzhe-do-kinczya-czogo-roku-poki-shho-tilki-v-kaliforniyi/ (дата звернення 19.11.2022).
Логистические тренды 2020–2021 года: влияние пандемии COVID-19 на перевозки. URL: https://www.retail.ru/articles/logisticheskie-trendy-2020-2021-goda-vliyanie-pandemii-covid-19-na-perevozki (дата звернення: 07.07.2020).
П’ятак Є. Meest International: Як змінюється індустрія разом з запитами клієнтів поштових послуг. URL: https://rau.ua/dosvid/ievgen-p-jatak-meest/ (дата звернення: 12.06.2022).
Нова Пошта відкрила нові відділення в Польщі. Ось як вони виглядають. URL: https://www.rbc.ua/rus/styler/nova-poshta-vidkrila-novi-viddilennya-polsh chi-1668443140.html (дата звернення 19.11.2022).
Dvadtsiatyi pishov: top-20 tsikavykh faktiv pro kompaniiu Nova poshta [The twentieth is gone: top 20 interesting facts about the Nova Poshta company] (in Ukrainian). Available at: https://rau.ua/novyni/novini-kompanij/20-faktiv-pro-nova-poshta/ (accessed 08.06.2022)
Chornopyska N.V. Kubrak N.R. & Chornopyskyi R.S (2012) Rozvytok rynku ekspres-dostavky v Ukraini [Development of the express delivery market in Ukraine]. Logistics, pp. 310 DOI: https://doi.org/10.46299/ISG.2021.MONO.ECON.I 315. (in Ukrainian)
Smyrnov I.H., Kosarev T.V. Transportna lohistyka [Transport logistics]. Kyiv: Center of educational literature, 224 p. (in Ukrainian).
Romanych I. Yakist posluh poshtovo-lohistychnoi kompanii ta innovatsiina kontseptsiia yii diialnosti [The quality of services of the postal logistics company and the innovative concept of its activity] (in Ukrainian). Available at: http://www.ej.kherson.ua/journal/economic 29/2/3.pdf (accessed 24.11.2022).
Terminaly [Terminals] (in Ukrainian). Available at: https://novaposhta.ua/terminals (accessed 19.11.2022).
Dnipro. Avtomatyzatsiia. Operatyvnist. Nova poshta vidkryla terminal u Dnipri [Dnipro Automation. Operativeness. The new post office opened a terminal in Dnipro] (in Ukrainian). Available at: https://logistics-ukraine.com/2022/02/04 (accessed 19.11.2022).
Kobyliukh O., Hirna O. (2021). Trendy tsyfrovizatsii lohistyky na rynku e-commerce [Trends in digitalization of logistics in the e-commerce market]. Socio-economic and management concepts: collective monograph. Boston: Primedia eLaunch, pp. 121-127. DOI: https://doi.org/10.46299/ISG.2021.MONO.ECON.I
Amazon pochne dostavliaty pokupky dronamy Prime Air vzhe do kintsia tsoho roku (poky shcho tilky v Kalifornii) [Amazon will start delivering purchases with Prime Air drones by the end of this year (only in California so far)] (in Ukrainian). Available at: https://itc.ua/ua/novini/amazon-pochne-dostavlyati-pokupki-dronami-prime-air-vzhe-do-kinczya-czogo-roku-poki-shho-tilki-v-kaliforniyi/ (accessed 19.11.2022).
Lohystychesky trend 2020–2021 hoda: vlyianye pandemyy COVID-19 na perevozky [Logistics trends 2020-2021: the impact of the COVID-19 pandemic on transportation]. Available at: https://www.retail.ru/articles/logisticheskie-trendy-2020-2021-goda-vliyanie-pandemii-covid-19-na-perevozki (accessed 07 July 2020) (accessed 27 July 2020).
Pyatak E. Meest International: Yak zminiuietsia industriia razom z zapytamy kliientiv poshtovykh posluh [Meest International: How the industry is changing along with the demands of postal customers]. Available at: https://rau.ua/dosvid/ievgen-p-jatak-meest/ (accessed 12.06.2022) (in Ukrainian)
Nova Poshta vidkryla novi viddilennia v Polshchi. Os yak vony vyhliadaiut [Nova Poshta opened new branches in Poland. Here's what they look like] (in Ukrainian). Available at: https://www.rbc.ua/rus/styler/nova-poshta-vidkrila-novi-viddilennya-polsh chi-1668443140.html (accessed 19.11.2022).
