MANAGEMENT OF THE PROCESS OF FORMATION OF COMMUNICATIVE COMPETENCE OF NURSING PERSONNEL

Abstract

The article considers the communication process as a necessary condition for the development and functioning of all social systems, which is a tool for building both a separate social sphere and civil society in the state. The review of scientific sources allowed to generalize and determine the place of this competence in the structure of professionalism of nurses as a key competence. The author also describes the stages of management of the process of competence formation (college education - formation and consolidation; professional activity / lifelong learning - improvement) and notes the management functions at each stage. Emphasizing that the main functions of management, in this case, are the provision of methodological material, evaluation of results, adjustment of knowledge and skills. Descriptive stages of management in the formation of competence were highlighted the relationship and impact on other competencies. The author concludes that the need for communicative training of medical college students in the mandatory testing during the internship and, if necessary, to adjust their knowledge, which allows to consolidate the acquired knowledge. Such an assessment is especially emphasized about the need to assess the formed competence when hiring a young specialist without professional experience, and if necessary to adjust skills taking into account the direction of the nurse's work, it is possible to prevent possible conflict situations between employees and patients. The author concludes that the possession of communication skills increases the motivation of self-development, increases work efficiency, reduces the risk of burnout. The main conclusion of the author is that in the period of medical reforms, rapid growth of private medicine the quality of medical care directly depends on the degree of formation of communicative competence and successful management of this competence, which, in turn, becomes the key to economic growth. Given the constant changes in the socio - economic environment, promising research in this direction is to look for methods of managing the process of forming the competence of nurses at different levels from hospital administration to the state level.