CREATING A FOUNDATION FOR BUSINESS PROCESS AUTOMATION: A METHODOLOGICAL APPROACH TO STRUCTURING
Abstract
Business process automation requires a thoroughly structured foundation to ensure operational efficiency, accuracy, and long-term adaptability. This article introduces a comprehensive methodology for business process declaration, viewed as an essential preparatory phase prior to automation. The approach incorporates detailed modeling of workflows using BPMN, UML, and EPC notations, enabling standardization, visualization, and documentation of business logic. Furthermore, it includes the development of technical documentation defining roles, inputs, outputs, decision points, and system integration parameters. The methodology also covers the selection of appropriate automation software based on scalability, compatibility, and flexibility. Results demonstrate that a well-structured declaration significantly reduces inefficiencies, streamlines manual operations, and enhances automation performance. The proposed approach offers organizations a reliable framework for optimizing workflows in advance, ensuring that digital transformation initiatives are implemented smoothly, with reduced risk and greater strategic alignment with business goals.
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Aleksandrovich-Adamenko, A., Evgenievna-Khorolskaya, T., & Viktorovna-Koneva, M. (2022). Technologies and methods of business processes analysis and optimization. Revista de Investigaciones Universidad del Quindío. URL: https://doi.org/10.33975/riuq.vol34ns3.940 (дата звернення 17.03.2025)
Aysolmaz, B., Joshi, A., & Stubhan, M. (2023). Examining and comparing the critical success factors between business process management and business process automation. Journal of Global Information Management, 31, 1–27. URL: https://doi.org/10.4018/jgim.318476 (дата звернення 17.03.2025)
Camunda. (n.d.). What is BPMN? Business process model and notation. Сайт сервісу Camunda. URL: https://camunda.com/bpmn/ (дата звернення 17.03.2025)
Conceptdraw. (n.d.). Functional block diagram. Сайт сервісу Conceptdraw. URL: https://www.conceptdraw.com/examples/what-is-function-diagram (дата звернення 17.03.2025)
D., D., Pazhani, J., Singh, R., Sree, S., & Raju, H. (2023). AIML: The approach of optimization to support the company organizing the automated business technique. 2023 International Conference on New Frontiers in Communication, Automation, Management and Security (ICCAMS), 1, 1–5. URL: https://doi.org/10.1109/ICCAMS60113.2023.10525897 (дата звернення 17.03.2025)
Grohs, M., Abb, L., Elsayed, N., & Rehse, J. (2023). Large language models can accomplish business process management tasks. ArXiv, abs/2307.09923. URL: https://doi.org/10.48550/arXiv.2307.09923 (дата звернення 17.03.2025)
Jessen, U., & Fahland, D. (2024). WISE: Unraveling business process metrics with domain knowledge.
Li, Y., Zhang, X., Morgan, V. L., Lohman, H. A. C., Rowles, L. S., Mittal, S., Kogler, A., Cusick, R. D., Tarpeh, W. A., & Guest, J. S. (n.d.). QSDsan: An integrated platform for quantitative sustainable design of sanitation and resource recovery systems. ArXiv. URL: https://doi.org/10.48550/arXiv.2203.06243 (дата звернення 17.03.2025)
Menezes, T. (2023). A review to find elicitation methods for business process automation software. Software. URL: https://doi.org/10.3390/software2020008 (дата звернення 17.03.2025)
Pavlov, P., & Gladchenko, V. (2024). Proving optimization by comparison of business processes. Environment. Technologies. Resources. Proceedings of the International Scientific and Practical Conference. URL: https://doi.org/10.17770/etr2024vol1.7968 (дата звернення 16.03.2025)
Sotomayor, J., Yucra, D., & Mayhuasca, J. (2022). Evaluation of free technologies as tools for business process management (BPM). International Journal of Engineering Sciences. URL: https://doi.org/10.36224/ijes.140402 (дата звернення 16.03.2025)
Ubaid, A., & Dweiri, F. (2023). Developing an enhanced business process improvement methodology (EBPIM). International Journal of Lean Six Sigma. URL: https://doi.org/10.1108/ijlss-07-2022-0154 (дата звернення 16.03.2025)
Voropaev, A., Ershova, U., & Zaripova, R. (2024). Methodology for automation of business processes for equipment maintenance and repair in an energy company. Ekonomika i Upravlenie: Problemy, Resheniya. URL: https://api.semanticscholar.org/CorpusID:272589792 (дата звернення 17.03.2025)
Vu, H., Leopold, H., & Van Der Aa, H. (2023). What is business process automation anyway? HICSS Proceedings, 5462–5471. URL: https://doi.org/10.24251/hicss.2023.666 (дата звернення 17.03.2025)
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