USE OF KEY PERFORMANCE INDICATORS IN TRANSPORT LOGISTICS

Abstract

This article examines the role of Key Performance Indicators (KPIs) as a fundamental management element in transport logistics. It analyzes the primary KPIs of various transportation and logistics organizations and evaluates their impact on business efficiency. The current challenging environment necessitates a shift from generic KPIs to more tailored performance metrics specific to transport companies, logistics departments, and individual logistics personnel. This focused approach allows responsible parties to concentrate on personal performance indicators, thereby delineating areas of responsibility and enhancing overall effectiveness. The separation and specialization of KPIs contribute to increasing the competitiveness of transport logistics companies. Also, outlines the significance of performance evaluations in logistics, emphasizing that adaptability and improvement are essential for maintaining competitiveness. The study highlights the increasing demand for detailed KPI analysis, as companies strive to anticipate and mitigate negative trends while capitalizing on emerging positive ones. The analysis utilizes comprehensive performance measurement systems to identify underlying causes and trends, facilitating quick conclusions and adjustments to improve competitiveness. The study articulates its objectives to identify and prioritize KPIs in the transport sector. Key findings underline that effective KPI systems are essential for tracking the logistical performance necessary to achieve strategic business goals. The research delineates specific KPIs relevant to small, medium, and large companies, highlighting the importance of tailored metrics that address individual roles and organizational levels. In conclusion, the article asserts that KPIs are critical for management in the transportation sector. In these unpredictable times, the relevance of detailed KPIs for specific departments and employees is highlighted, empowering companies to respond swiftly to changes, reduce unplanned expenditures, and eliminate unprofitable operations.