МІЖКУЛЬТУРНЕ УПРАВЛІННЯ В МІЖНАРОДНИХ ЛОГІСТИЧНИХ КОМПАНІЯХ: ВИКЛИКИ ТА ПЕРЕДУМОВИ РОЗВИТКУ
Анотація
У статті досліджено роль міжкультурного управління в міжнародних логістичних компаніях в умовах глобалізації, цифровізації та зростання мультикультурності бізнес-середовища. Обґрунтовано, що культурні відмінності суттєво впливають на ефективність координації дій, процеси прийняття управлінських рішень і стабільність функціонування ланцюгів постачання. Визначено ключові виклики міжкультурної взаємодії, зокрема комунікативні бар’єри, мовну асиметрію, відмінності в управлінських стилях та неузгодженість очікувань учасників. Доведено, що культурний інтелект розглядається як стратегічний ресурс, який сприяє підвищенню ефективності взаємодії, зниженню координаційних ризиків і забезпеченню стійкості логістичних систем. Акцентовано увагу на необхідності інтеграції культурного чинника в управлінські та цифрові процеси.
Посилання
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Chen M.-L., Lin C.-P. Assessing the effects of cultural intelligence on team knowledge sharing. Human Resource Management. 2013. Т. 52. С. 675–695. DOI: https://doi.org/10.1002/hrm.21558
Hou N., et al. Cross-cultural Training Effectiveness. International Journal of Intercultural Relations. 2018. Т. 65. С. 17–29. DOI: https://doi.org/10.1016/j.ijintrel.2018.03.007
Luu T. T. From Cultural Intelligence to Supply Chain Performance. The International Journal of Logistics Management. 2016. Т. 27, № 1. С. 95–121. DOI: https://doi.org/10.1108/IJLM-01-2014-0009
Shore L. M., et al. Inclusion and Diversity. Journal of Management. 2011. Т. 37, № 4. С. 1262–1289. DOI: https://doi.org/10.1177/0149206310385943
Jiang T. H., Chang Y. C. Cultural Integration for Sustainable Supply Chain Management in Emerging Markets: Framework Development and Empirical Validation Using Public Data. Sustainability. 2025. Vol. 17. No. 18. Article 8363. DOI: https://doi.org/10.3390/su17188363
Kim S.-T., Lee H.-H., Hwang T. Logistics Integration in the Supply Chain. International Journal of Quality Innovation. 2020. Vol. 6. Article 5. DOI: https://doi.org/10.1186/s40887-020-00039-w
Deckert C., Schomaker R. M. Cultural Tightness–Looseness and National Innovativeness: Impacts of Tolerance and Diversity of Opinion. Journal of Innovation and Entrepreneurship. 2022. Vol. 11. Article 29. DOI: https://doi.org/10.1186/s13731-022-00219-2
Jolly P.-M., Levine T. R., Gelfand M. J. Quantifying Cultural Tightness–Looseness. PLoS ONE. 2021. Vol. 16. No. 1. Article e0246064. DOI: https://doi.org/10.1371/journal.pone.0246064
Jackson J. C., Ember C. R., Gelfand M. J. Global Analysis of Cultural Tightness. The Royal Society B. 2020. Vol. 287. No. 1930. Article 20201036. DOI: https://doi.org/10.1098/rspb.2020.1036
Sombultawee K., Pholphirul P. COVID-19 and Supply Chain Management: A Review with Bibliometric Analysis. Sustainability. 2022. Vol. 14. No. 6. Article 3538. DOI: https://doi.org/10.3390/su14063538
Song H., Zhang D. Bullwhip Effect in Supply Chains. Journal of Risk and Financial Management. 2025. Vol. 18. No. 5. Article 284. DOI: https://doi.org/10.3390/jrfm18050284
Zheng R., Gu B., Yin S., Lai K. K. Supply Chain Management in Times of Supply Disruption Risk and Consumer Panic Buying: A Systematic Review. Mathematics. 2025. Vol. 13. No. 21. Article 3449. DOI: https://doi.org/10.3390/math13213449
Garro-Abarca V., et al. Virtual Teams in Times of Pandemic: Factors That Influence Performance. Frontiers in Psychology. 2021. Vol. 12. Article 624637. DOI: https://doi.org/10.3389/fpsyg.2021.624637
op ’t Roodt H., et al. Subgroup Formation in Diverse Virtual Teams: The Moderating Role of Identity Leadership. Frontiers in Psychology. 2021. Vol. 12. Article 722650. DOI: https://doi.org/10.3389/fpsyg.2021.722650
Canestrino R., et al. The Impact of Language Diversity on Knowledge Sharing Within International University Research Teams: Evidence From TED Project. Frontiers in Psychology. 2022. Vol. 13. Article 879154. DOI: https://doi.org/10.3389/fpsyg.2022.879154
Specht A., et al. Managing Linguistic Obstacles in Multidisciplinary, Multinational and Multilingual Teams: A Case From the PARSEC Project. PLoS ONE. 2024. Vol. 19. No. 12. Article e0311967. DOI: https://doi.org/10.1371/journal.pone.0311967
Yazıcılar Sola, F. G., & Güzel, D. (2025). The Role of Supply Chain Transparency and Supplier Trust in the Impact of Blockchain Technology Adoption on New Product Development. Sustainability. 2025. Vol.17. No.11. Article 5171. DOI: https://doi.org/10.3390/su17115171
Takkar R., Ghadge A., et al. Extending a Blockchain-Based Traceability Framework to Improve Trust in Supply Chains. Applied Sciences. 2025. Vol. 15. No.15. Article 8226. DOI: https://doi.org/10.3390/app15158226
Cheng J., Xu H., Li Y. Configuring Supply Chain Resilience Under Natural Disasters: SEM and fsQCA Evidence. Sustainability. 2025. Vol.17. No.14. Article 6346. DOI: https://doi.org/10.3390/su17146346
Yu Y., Zhang S., Li X. The Mediating Role of Supply Chain Integration in the Relationship Between Digital Transformation and Supply Chain Resilience. Sustainability. 2025. Vol.17. No.9. Article 3873. DOI: https://doi.org/10.3390/su17093873
Chen M.-L., Lin C.-P. Assessing the effects of cultural intelligence on team knowledge sharing. Human Resource Management. 2013. Vol. 52. P.675–695. DOI: https://doi.org/10.1002/hrm.21558
Hou N., et al. Cross-cultural Training Effectiveness. International Journal of Intercultural Relations. 2018. Vol. 65. P. 17–29. DOI: https://doi.org/10.1016/j.ijintrel.2018.03.007
LLuu T. T. From Cultural Intelligence to Supply Chain Performance. The International Journal of Logistics Management. 2016. Vol. 27. No. 1. P. 95–121. DOI: https://doi.org/10.1108/IJLM-01-2014-0009
Shore L. M., et al. Inclusion and Diversity. Journal of Management. 2011. Vol. 37. No. 4. P. 1262–1289. DOI: https://doi.org/10.1177/0149206310385943
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