ОПТИМІЗАЦІЯ БІЗНЕС-ПРОЦЕСІВ ПІДПРИЄМСТВА НА ОСНОВІ BPMN-МОДЕЛЕЙ
Анотація
У статті здійснено комплексне дослідження теоретичних і практичних аспектів оптимізації бізнес-процесів підприємств на основі BPMN-моделювання. Розкрито теоретичні засади оптимізації бізнес-процесів підприємства в межах концепції BPM. Обґрунтовано доцільність використання BPMN як інструменту аналізу та оптимізації бізнес-процесів. Розроблено алгоритм оптимізації бізнес-процесів на основі BPMN-моделей у межах BPM lifecycle. Визначено методи виявлення неефективностей бізнес-процесів за допомогою BPMN (вузькі місця, дублювання операцій, зайві переходи). Досліджено можливості інтеграції BPMN-моделей з цифровими інструментами оптимізації (симуляція процесів, RPA, BPMS). Побудовано BPMN-моделі AS-IS та TO-BE для процесу поставки сировини. Дано оцінку ефективності оптимізації на основі порівняльного аналізу ключових показників діяльності до і після впровадження змін. Сформульовано практичні рекомендації щодо використання BPMN-моделей для оптимізації бізнес-процесів підприємства.
Посилання
Mursyada A. The Role of Business Process Modeling Notation in Process Improvement: A Critical Review. Advanced Qualitative Research. 2024. Vol. 2(1). рр. 41–56. DOI: https://doi.org/10.31098/aqr.v2i1.2165.
Skouti T., Seiger R., Furrer F. J., Strahringer S. RBPMN: the value of roles for business process modeling. Software and Systems Modeling. 2024. Vol. 23. рр.1375–1406. URL: https://doi.org/10.1007/s10270-024-01202-z (дата звернення: 02.01.2026).
Cimino A., Filice A. Ch., Longo F. , Mirabelli G. , Solina V., Mallek-Daclin S., Daclin N. , Zacharewicz G. Evolution of BPMN and Simulation Integration: Trends, Challenges, and Future Directions. Procedia Computer Science. 2025. Vol. 253. рр. 3235-3246. URL: https://doi.org/10.1016/j.procs.2025.02.048 (дата звернення: 02.01.2026).
Weinzierl S., Zilker S., Dunzer S., Matzner M. Machine learning in business process management: A systematic literature review. 2024.
arXiv:2405.16396. URL: https://doi.org/10.48550/arXiv.2405.16396 (дата звернення: 02.01.2026).
Schüler S. і Alpers S. State of the Art: Automatic Generation of Business Process Models. Lecture Notes in Business Information Processing. In book: Business Process Management Workshops. 2024. pp.161-173. DOI:10.1007/978-3-031-50974-2_13.
Liu Ch. G. Supporting Long-term Transactions in Smart Contracts Generated from Business Process Model and Notation (BPMN) Models. Computer Science > Software Engineering. 2025. URL: https://doi.org/10.48550/arXiv.2505.24309 (дата звернення: 02.01.2026).
Kräuter T., Stünkel P., Rutle A., Lamo Y., König H. BPMN Analyzer 2.0: Instantaneous, Comprehensible, and Fixable Control Flow Analysis for Realistic BPMN Models. Computer Science > Software Engineering. 2024.
arXiv:2408.06028. URL: https://doi.org/10.48550/arXiv.2408.06028 (дата звернення: 02.01.2026).
Kourani H., Berti A., Schuster D., Aalst van der W. M.P. Process Modeling With Large Language Models. Computer Science > Software Engineering. 2024.
arXiv:2403.07541. URL: https://doi.org/10.48550/arXiv.2403.07541 (дата звернення: 02.01.2026).
Zhang Z., Ni F., Liu J., Chen N., Zhou X. Collaborative Modeling of BPMN and HCPN: Formal Mapping and Iterative Evolution of Process Models for Scenario Changes. Information. 2025. Vol. 16(4). 323. URL: https://doi.org/10.3390/info16040323 (дата звернення: 02.01.2026).
Khmelyarchuk M., Zhukovska S., Weigang G., Myronchuk K. BPMN Diagrams as an Essential Tool for Enhancing Business Process Management and Team Collaboration. European Research Studies Journal. 2024. Volume XXVII. Issue S2. pp. 652-682. DOI: 10.35808/ersj/3742.
Rudskyi O., Kopp A., Goncharenko T., Gamayun I. Intelligent technology for semantic completeness assessment of business process models. Bulletin of National Technical University "KhPI". Series: System Analysis, Control and Information Technologies. 2024. №2 (12). С. 56–65. DOI: https://doi.org/10.20998/2079-0023.2024.02.09.
Kopp A., Orlovskyi D., Litvinova U. Development and research of software solution for business process model correctness analysis using machine learning. Bulletin of National Technical University "KhPI". Series: System Analysis, Control and Information Technologies. 2024. №1 (11). С. 39–46. DOI: https://doi.org/10.20998/2079-0023.2024.01.06.
Milani F., Garcia-Banuelos L., Filipova S., Markovska, M. Modelling blockchain-based business processes: a comparative analysis of BPMN vs CMMN. Business Process Management Journal. 2021. Vol. 27(2). рр. 638–657. URL: https://doi.org/10.1108/BPMJ-06-2020-0263 (дата звернення: 02.01.2026).
Kady C., Jalloul K., Trousset F., Yaacoub C., Akl A., Daclin N., Zacharewicz G. Addressing Business Process Deviations through the Evaluation of Alternative Pattern-Based Models. Applied Sciences. 2023. Vol. 13. 7722. URL: https://doi.org/10.3390/app13137722 (дата звернення: 02.01.2026).
Kim D. K., Chung Y. K. R-BPMN for abstract modeling of business process patterns. Business Process Management Journal. 2021. Vol. 27(5). рр.1445–1462. URL: https://doi.org/10.1108/BPMJ-08 2020-0371 (дата звернення: 02.01.2026).
Teixeira A.R., Ferreira J.V., Ramos A.L. Optimization of Business Processes Through BPM Methodology: A Case Study on Data Analysis and Performance Improvement. Information. 2024. Vol. 15. 724. URL: https://doi.org/ 10.3390/info15110724 (дата звернення: 02.01.2026).
Kovach J.V., Cardoso-Grilo T., Cardoso M., Kalakou S., Martins A.L. Advancing business process management lifecycle implementation through the integration of the design for Six Sigma method. Business Process Management Journal. 2024. Vol. 30. рр. 341–365. URL: https://doi.org/10.1108/BPMJ-05-2023-0333 (дата звернення: 02.01.2026).
Szelagowski M.; Berniak-Wo´zny, J. BPM challenges, limitations and future development directions—A systematic literature review. Business Process Management Journal. 2024. Vol. 30. рр. 505–557. URL: https://doi.org/10.1108/BPMJ-06-2023-0419 (дата звернення: 02.01.2026).
Jung R., Gundlach S., Hasselbring W. Software development processes in ocean system modeling. International Journal of Modeling, Simulation, and Scientific Computing. 2022. Vol. 13(2). URL: https://doi.org/10.1142/S1793962322300023 (дата звернення: 02.01.2026).
Abouzid I., Bekali Y. K., Saidi R. Modelling IoT Behaviour in Supply Chain Business Processes With BPMN: A Systematic Literature Review. Journal of Ict Standardization. 2022. Vol. 10(3). рр. 439–467. URL: https://doi.org/10.13052/jicts2245-800x.1035 (дата звернення: 02.01.2026).
Ayech H. B. H., Ghannouchi S. A., Amor E. A. E. H. Extension of the BPM lifecycle to promote the maintainability of BPMN models. Procedia Computer Science. 2021. Vol. 181(1). рр.852-860. DOI:10.1016/j.procs.2021.01.239.
Nousias N., Tsakalidis G., Vergidis K. Business Process Management Lifecycles: A Synthesis of Existing Approaches Utilizing Bpmn Modelling. Business Process Management. 2023. DOI:10.2139/ssrn.4474676.
Soliman M., Oliveira Esteves O., Trevisan M., Fogliarini Segatto G. A tentative integration of value stream mapping (VSM) and BPMN for improved process mapping. Knowledge and Process Management. 2022. Vol. 29(4). рр. 371–382. URL: https://doi.org/10.1002/kpm.1729 (дата звернення: 02.01.2026).
Mursyada A. (2024) The Role of Business Process Modeling Notation in Process Improvement: A Critical Review. Advanced Qualitative Research, vol. 2(1), рр. 41–56. DOI: https://doi.org/10.31098/aqr.v2i1.2165.
Skouti T., Seiger R., Furrer F. J., Strahringer S. (2024) RBPMN: the value of roles for business process modeling. Software and Systems Modeling, vol. 23, рр.1375–1406. Available at: https://doi.org/10.1007/s10270-024-01202-z (accessed January 02, 2026).
Cimino A., Filice A. Ch., Longo F., Mirabelli G., Solina V., Mallek-Daclin S., Daclin N., Zacharewicz G. (2025) Evolution of BPMN and Simulation Integration: Trends, Challenges, and Future Directions. Procedia Computer Science, vol. 253, рр. 3235-3246. Available at: https://doi.org/10.1016/j.procs.2025.02.048 (accessed January 02, 2026).
Weinzierl S., Zilker S., Dunzer S., Matzner M. (2024) Machine learning in business process management: A systematic literature review. arXiv:2405.16396. Available at: https://doi.org/10.48550/arXiv.2405.16396 (accessed January 02, 2026).
Schüler S. i Alpers S. (2024) State of the Art: Automatic Generation of Business Process Models. Lecture Notes in Business Information Processing. In book: Business Process Management Workshops, pp.161-173. DOI:10.1007/978-3-031-50974-2_13.
Liu Ch. G. (2025) Supporting Long-term Transactions in Smart Contracts Generated from Business Process Model and Notation (BPMN) Models. Computer Science > Software Engineering. Available at: https://doi.org/10.48550/arXiv.2505.24309 (accessed January 02, 2026).
Kräuter T., Stünkel P., Rutle A., Lamo Y., König H. (2024) BPMN Analyzer 2.0: Instantaneous, Comprehensible, and Fixable Control Flow Analysis for Realistic BPMN Models. Computer Science > Software Engineering. arXiv:2408.06028. Available at: https://doi.org/10.48550/arXiv.2408.06028 (accessed January 02, 2026).
Kourani H., Berti A., Schuster D., Aalst van der W. M.P. (2024) Process Modeling With Large Language Models. Computer Science > Software Engineering. arXiv:2403.07541. Available at: https://doi.org/10.48550/arXiv.2403.07541 (accessed January 02, 2026).
Zhang Z., Ni F., Liu J., Chen N., Zhou X. (2025) Collaborative Modeling of BPMN and HCPN: Formal Mapping and Iterative Evolution of Process Models for Scenario Changes. Information, vol. 16(4), 323. Available at: https://doi.org/10.3390/info16040323 (accessed January 02, 2026).
Khmelyarchuk M., Zhukovska S., Weigang G., Myronchuk K. (2024) BPMN Diagrams as an Essential Tool for Enhancing Business Process Management and Team Collaboration. European Research Studies Journal, vol. XXVII, Issue S2, pp. 652-682. DOI: 10.35808/ersj/3742.
Rudskyi O., Kopp A., Goncharenko T., Gamayun I. (2024) Intelligent technology for semantic completeness assessment of business process models. Bulletin of National Technical University "KhPI". Series: System Analysis, Control and Information Technologies, no.2 (12), рр. 56–65. DOI: https://doi.org/10.20998/2079-0023.2024.02.09.
Kopp A., Orlovskyi D., Litvinova U. (2024) Development and research of software solution for business process model correctness analysis using machine learning. Bulletin of National Technical University "KhPI". Series: System Analysis, Control and Information Technologies. no.1 (11), рр. 39–46. DOI: https://doi.org/10.20998/2079-0023.2024.01.06.
Milani F., Garcia-Banuelos L., Filipova S., Markovska, M. (2021) Modelling blockchain-based business processes: a comparative analysis of BPMN vs CMMN. Business Process Management Journal, vol. 27(2), рр. 638–657. Available at: https://doi.org/10.1108/BPMJ-06-2020-0263 (accessed January 02, 2026).
Kady C., Jalloul K., Trousset F., Yaacoub C., Akl A., Daclin N., Zacharewicz G. (2023) Addressing Business Process Deviations through the Evaluation of Alternative Pattern-Based Models. Applied Sciences, vol. 13, 7722. Available at: https://doi.org/10.3390/app13137722 (accessed January 02, 2026).
Kim D. K., Chung Y. K. (2021). R-BPMN for abstract modeling of business process patterns. Business Process Management Journal, vol. 27(5), рр.1445–1462. Available at: https://doi.org/10.1108/BPMJ-08 2020-0371 (accessed January 02, 2026).
Teixeira A.R., Ferreira J.V., Ramos A.L. (2024) Optimization of Business Processes Through BPM Methodology: A Case Study on Data Analysis and Performance Improvement. Information, vol. 15, 724. Available at: https://doi.org/ 10.3390/info15110724 (accessed January 02, 2026).
Kovach J.V., Cardoso-Grilo T., Cardoso M., Kalakou S., Martins A.L. (2024) Advancing business process management lifecycle implementation through the integration of the design for Six Sigma method. Business Process Management Journal, vol. 30, рр. 341–365. Available at: https://doi.org/10.1108/BPMJ-05-2023-0333 (accessed January 02, 2026).
Szelagowski M.; Berniak-Wo´zny, J. (2024) BPM challenges, limitations and future development directions—A systematic literature review. Business Process Management Journal, vol. 30, рр. 505–557. Available at: https://doi.org/10.1108/BPMJ-06-2023-0419 (accessed January 02, 2026).
Jung R., Gundlach S., Hasselbring W. (2022) Software development processes in ocean system modeling. International Journal of Modeling, Simulation, and Scientific Computing, vol. 13(2). Available at: https://doi.org/10.1142/S1793962322300023 (accessed January 02, 2026).
Abouzid I., Bekali Y. K., Saidi R. (2022) Modelling IoT Behaviour in Supply Chain Business Processes With BPMN: A Systematic Literature Review. Journal of Ict Standardization, vol. 10(3), рр. 439–467. Available at: https://doi.org/10.13052/jicts2245-800x.1035 (accessed January 02, 2026).
Ayech H. B. H., Ghannouchi S. A., Amor E. A. E. H. (2021) Extension of the BPM lifecycle to promote the maintainability of BPMN models. Procedia Computer Science, vol. 181(1), рр.852-860. DOI:10.1016/j.procs.2021.01.239.
Nousias N., Tsakalidis G., Vergidis K. (2023) Business Process Management Lifecycles: A Synthesis of Existing Approaches Utilizing Bpmn Modelling. Business Process Management. DOI:10.2139/ssrn.4474676.
Soliman M., Oliveira Esteves O., Trevisan M., Fogliarini Segatto G. (2022) A tentative integration of value stream mapping (VSM) and BPMN for improved process mapping. Knowledge and Process Management, vol. 29(4), рр. 371–382. Available at: https://doi.org/10.1002/kpm.1729 (accessed January 02, 2026).
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